What a weekend! 🌺 We’re so thankful for the massive turnout! Mahalo to everyone who came by to shop, talk story, and spread aloha.
Didn't make it to the event? We got you! Our team is working extra hard to process the remaining Made in Hawaii inventory for stores and online. We are doing our best to divvy up all the new items evenly to all five locations and the website. Stay tuned to our Instagram for more information and updates.
**A friendly reminder: MIH purchases are ALL SALES FINAL. NO RETURNS, OR REFUNDS**
Size exchanges ONLY for the same product while stock is available.
Made in Hawaii FAQ
The Fighting Eel team is working hard to keep things running smoothly, so please be sure to share a little aloha with us. We truly appreciate your patience and respect while we try to make your shopping experience easier, brighter and way more fun!
How can I find the Fighting Eel booth?
You can find us at booth #S-001. When entering the Convention Center through the Central Pacific Bank entrance doors, we are directly to the far left side.
How will the Fighting Eel booth lines work?
There will be two separate lines: one for Booth Shoppers and one for Quick Pick Window Shoppers, each with its own designated area for organized queues.
To ensure a smooth and organized shopping experience, shopping pass tickets will be given to each customer who wishes to enter the booth. Tickets will be given once customers are in line. This system is designed to help alleviate line confusion and prevent overcrowding. Each customer must have a ticket in order to access the booth. We appreciate your cooperation as we work to make the booth experience enjoyable and efficient for everyone.
What forms of payment will be accepted at the Fighting Eel booth?
We accept all major credit cards and cash at the event.
NO ASB Promos and NO Gift Cards for Made in Hawaii sales.
**ALL SALES ARE FINAL. NO RETURNS OR REFUNDS**
Size exchanges ONLY for same product while stock is available
Can I try on clothes before I buy?
There won’t be any dressing rooms available, but large mirrors will be set up within our booth for your convenience. If trying on clothing, we highly recommend you wear an outfit suitable for trying clothes over.
If trying on clothes, please be mindful of others around you and be sure to watch your belongings. We are not liable for lost or stolen items if left unattended.
How does the express “Quick Pickup” checkout window work?
Already know what you want?
We’ll have a special ‘Quick Pickup’ window at Made in Hawaii for your convenience!
HERE’S HOW IT WORKS:
Express order forms can be downloaded and printed ahead of time and will also be available at our booth.
Please have your completed form ready before you arrive at our Quick Pick window. If your form isn’t ready, you may be asked to step aside and rejoin the end of the line once it’s complete. For the best and most streamlined experience, be as specific as possible by including:
- Product name
- Print and color-way
- Size
- Quantity
Please refer to the LOOKBOOK where all the necessary product information can be found.
The Quick Pick Shopping Experience is designed for fast and simple transactions. If you’re confident in what you’d like to purchase and don’t require additional assistance, this is the perfect option for you. However, if you’re unsure about sizing, have questions, or need help with your selections, we kindly recommend using the in-booth Experience for more personalized support.
*Limit one transaction per customer. Only Made in Hawaii exclusive items will be available for purchase at the Quick Pick window. As a courtesy to others, clothing try ons are not allowed in the line.
Hours of operation for Quick Pickup:
THURSDAY: opens 6:30pm
FRIDAY: opens 6:30pm
SATURDAY: opens 8:00am
SUNDAY: opens 8:00am
Gift with Purchase details
We’ll be giving away a special gift with purchase on each day of the Made in Hawaii Festival to customers that spend $200 or more at the Fighting Eel booth. While supplies last. GWP bags are limited to one per person/per day and will be given at checkout once purchase requirements of $200 are met. Available while supplies last.
The FREE GWP will be handed out equally between lines–100 for in-booth shoppers and 100 for the Quick Pick window. The giveaway starts when the festival opens.
On Saturday & Sunday ONLY: Bonus Offer! Once you qualify for your FREE Gift with Purchase, you can also add our exclusive MIH Collapsible Tote to your order for just $20when you spend $200 or more! Limit one tote per customer. Available while supplies last.
Exclusive reveals dropping daily. 👀 Stay tuned to our Instagram to catch the daily Gift-With-Purchase for the festival!
Are there any items not allowed inside the booth?
Yes. For everyone’s safety and comfort, we kindly ask that the following items be left outside before entering: strollers, carts, food, and drinks.
What’s your Made in Hawaii Return Policy?
Clothing: We will offer SIZE EXCHANGES ONLY for the same product if stock is available.
All other products: ALL SALES FINAL. No store credit or refunds.
Can we buy Made in Hawaii products online?
The products featured in our lookbook are exclusive pieces curated especially for the Made in Hawaii Festival and will only be available at our booth during the event. Any remaining inventory will be distributed between our stores and website after the festival. Stay tuned to our Instagram after Made in Hawaii for updates on what’s still available!