• If you have a love for fashion, a passion for providing exceptional customer service, and a desire to be part of a dynamic team, we encourage you to apply for our Full-Time Sales Associate positions. Join us in creating memorable shopping experiences and helping our customers look and feel their best with our products.

Overview

• We are currently seeking passionate and customer-focused Sales Associates to join our local fashion business team. The ideal candidate will have a love for fashion, excellent communication skills, and a strong desire to provide exceptional service to our valued customers. As a Sales Associate, you will play a key role in creating a positive shopping experience, driving sales, and representing our brand with enthusiasm and professionalism.
  

Key Responsibilities

• Customer Service: Greet customers warmly and assist them in finding products that meet their needs and preferences. Provide knowledgeable advice on fashion trends, styling tips, and product features.
• Sales Generation: Actively engage with customers to promote products, answer questions, and offer assistance throughout the shopping process. Utilize upselling and cross-selling techniques to maximize sales opportunities.
• Product Knowledge: Stay informed about current fashion trends, new arrivals, and promotions. Maintain a thorough understanding of our product offerings, including materials, sizes, and pricing.
• Visual Merchandising: Assist with maintaining visual standards and presentation of merchandise on the sales floor, including organizing displays, replenishing stock, and ensuring cleanliness and tidiness.
• Inventory Management: Monitor inventory levels, assist with receiving shipments, and perform stock replenishment as needed. Notify management of any discrepancies or low stock levels.
• Cash Handling: Process customer transactions accurately and efficiently using the point-of-sale (POS) system. Handle cash, credit card, and other payment methods in accordance with company policies and procedures.
• Customer Relations: Build and maintain strong relationships with customers by providing personalized service, addressing inquiries and concerns, and ensuring customer satisfaction.
• Team Collaboration: Work collaboratively with team members to achieve sales targets, maintain store operations, and uphold brand standards. Support colleagues during busy periods and contribute to a positive team environment.
• Store Maintenance: Assist with opening and closing procedures, including setting up displays, restocking merchandise, and ensuring security measures are followed.
• Adherence to Policies: Follow company policies and procedures regarding dress code, attendance, punctuality, and conduct. Adhere to all safety guidelines and regulations.

Benefits

• Competitive hourly wage with performance-based incentives.
• Comprehensive health, dental, and vision insurance plan.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Employee discounts on merchandise.
• Training and development opportunities to enhance your skills and grow within the company.
• Fun and supportive work environment with a passionate team of fashion enthusiasts.
• Potential for advancement into supervisory or managerial roles based on performance and experience.
  

Contact Us

• Email your resumes to jobs@fightingeel.com

Join our dynamic team at Fighting Eel, a local fashion company dedicated to providing high-quality and trendy clothing and accessories to our valued customers. We pride ourselves on staying ahead of fashion trends while maintaining a commitment to exceptional customer service both online and through our physical stores.

Position Overview

• We are seeking a versatile Warehouse/Web/Delivery Associate to join our team. This role will encompass various responsibilities including warehouse management, website support, and delivery coordination. The ideal candidate will be detail-oriented, organized, and capable of multitasking in a fast-paced environment. This position offers an exciting opportunity to contribute to the success of our growing fashion brand across multiple facets of the business.
  

Key Responsibilities

Warehouse Management:

• Receive or pick up, unpack, and inspect incoming shipments of merchandise.
• Organize and maintain inventory in designated storage areas.
• Conduct regular stock counts and assist in inventory reconciliation.
• Prepare orders for shipping and restocks for stores, ensuring accuracy and timeliness.
• Maintain cleanliness and organization within the warehouse space.

Website Support:

• Assist in order fulfillment on the company website.
• Pack online orders

Delivery Coordination & Delivery:

• Coordinate with delivery partners to schedule and track outgoing shipments.
• Prepare shipping labels and documentation for domestic and international orders.
• Communicate with stores regarding delivery updates.
• Ensure that orders are packed securely and in compliance with shipping regulations.
• Drives vehicle (e.g. van) for the purpose of transporting orders and materials to designated sites.

Customer Service:

• Respond to customer inquiries and concerns via email, phone, or online chat in a timely and professional manner.
• Provide assistance with product inquiries, order status updates, and returns/exchanges.
• Handle customer complaints or issues with empathy and efficiency, escalating to management as needed.

Quality Control:

• Inspect merchandise for any defects or damages prior to shipping.
• Ensure that orders are packed accurately and according to company standards.
• Report any quality control issues or discrepancies to management for resolution.
• Participates in physical inventories for the purpose of verifying stock and identifying losses. 

Qualifications

• High school diploma or equivalent; additional education or training in logistics, e-commerce, or related fields is a plus.
• Previous experience in warehouse operations, e-commerce support, or customer service roles.
• Familiarity with inventory management systems and e-commerce platforms; experience with Shopify or similar platforms is preferred.
• Strong attention to detail and accuracy in data entry and order processing.
• Excellent communication skills, both verbal and written, with a customer-focused approach.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Basic computer skills and proficiency in Microsoft Office applications.
• Physical stamina and ability to lift and move heavy boxes or garments as needed.
• Valid driver's license and clean driving record for delivery responsibilities.

Benefits

• Competitive pay commensurate with experience.
• Opportunities for career growth and advancement within the company.
• Health insurance, retirement plans, and other benefits package options.
• Employee discounts on company merchandise.
• Collaborative and supportive work environment with a passionate team of fashion enthusiasts.

Application Process

If you are a motivated individual with a passion for fashion and possess the skills and qualifications described above, we encourage you to apply for the Warehouse/Web/Delivery Associate position at Fighting Eel. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team to jobs@fightingeel.com . We look forward to reviewing your application!